Privacy policy

Introduction

Welcome to ShopRight’s comprehensive Privacy Policy. Our commitment to protecting your privacy and ensuring the security of your personal information is unwavering. This Privacy Policy elucidates the types of information we collect, how we utilize it, and the robust measures we undertake to safeguard it.

1. Information We Collect

a. Personal Information: When you register an account with ShopRight, we may request personal details such as your name, email address, phone number, and delivery address. Additionally, we may collect demographic information such as age, gender, and interests, which aids in providing personalized experiences and targeted marketing efforts.

b. Transaction Information: In the course of your interactions with our platform, we collect data pertaining to your purchases, including product details, transaction amounts, and payment methods. This information is crucial for order processing, inventory management, and financial record-keeping purposes.

c. Usage Information: To enhance user experience and optimize our services, we gather information about how you interact with our website or mobile application. This includes browsing behavior, search queries, clickstream data, and interactions with features such as product recommendations and customer reviews.

d. Device Information: We may also collect information about the devices you use to access ShopRight, including device identifiers, IP addresses, browser type, and operating system. This helps us ensure compatibility, troubleshoot technical issues, and enhance security measures.

2. Use of Information

a. Personalization: The information collected enables us to personalize your shopping experience, tailoring product recommendations, promotions, and content to align with your preferences and interests.

b. Order Fulfillment: Your information is instrumental in processing and fulfilling orders, including verifying payment details, arranging delivery logistics, and providing order status updates.

c. Communication: We utilize your contact information to communicate with you about your orders, respond to inquiries or feedback, and deliver promotional offers, newsletters, and other updates relevant to your interests.

3. Security

a. Data Security Measures: ShopRight employs robust security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. These measures include encryption, firewalls, secure socket layer (SSL) technology, and routine security audits.

b. Employee Training: Our staff undergoes comprehensive training on data protection best practices and are bound by strict confidentiality obligations to ensure the integrity and confidentiality of your information.

c. Data Breach Response: In the event of a data breach or security incident, ShopRight will promptly investigate the matter, notify affected individuals as required by law, and take necessary steps to mitigate risks and prevent future occurrences.

4. Third-Party Services

a. Service Providers: We may engage trusted third-party service providers to assist in various aspects of our operations, including payment processing, order fulfillment, customer support, data analysis, and marketing services. These service providers are contractually obligated to adhere to stringent data protection standards and may only use your information in accordance with our instructions.

b. Advertising Partners: ShopRight may partner with third-party advertising networks or social media platforms to display targeted advertisements based on your browsing behavior and interests. These partners may use cookies, web beacons, and similar technologies to collect information about your online activities across different websites and platforms to provide personalized ads.

5. Data Retention

a. Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Upon expiry of the retention period, we securely delete or anonymize your information to prevent unauthorized access or misuse.

6. User Controls and Choices

a. Account Settings: You may review and update your account information, communication preferences, and privacy settings at any time by accessing your account dashboard or contacting customer support.

b. Opt-Out Options: You have the option to opt-out of receiving promotional communications from ShopRight by following the unsubscribe instructions provided in the communication or by adjusting your communication preferences in your account settings.

7. Updates to Privacy Policy

a. Policy Amendments: ShopRight reserves the right to modify or update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological advancements. We encourage you to review this Privacy Policy periodically for any amendments or updates.

8. Consent

By accessing or using ShopRight’s services, you consent to the collection, processing, and use of your personal information in accordance with this Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ShopRight Customer Support

Phone: +91 82712 98421

Email: Shoprightchitra@gmail.com

Address: Ranchi Jharkhand

Own By Ayush Kumar

Thank you for entrusting ShopRight with your shopping needs. We are committed to safeguarding your privacy and providing you with a secure and personalized shopping experience.